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Rotzinger Standard (+) Care

Choosing this level you have the framework for high availability of your plant, maintenance of the equipment, key performance figures of your Rotzinger solution. 

Rotzinger Standard (+) Care is our most popular service package for companies with 2 or 3 shift operations.

Your profit:

  • Hotline support extended hours 16/5 till 24/5
  • Support by experienced specialists
  • Prioritized support
  • Service portal for creating tickets, status overview, reporting and history of tickets
  • Always available remote support connection, no waiting time in case of need, by using ‘ heartbeat’ monitoring

 

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