Choosing this level you have the framework for high availability of your plant, maintenance of the equipment, key performance figures of your Rotzinger solution.
Rotzinger Standard (+) Care is our most popular service package for companies with 2 or 3 shift operations.
Your profit:
Hotline support extended hours 16/5 till 24/5
Support by experienced specialists
Prioritized support
Service portal for creating tickets, status overview, reporting and history of tickets
Always available remote support connection, no waiting time in case of need, by using ‘ heartbeat’ monitoring